I know that every manager faces the issue of not enough resources. I can’t think of anyone I know that has enough or too much, certainly. There’s always one project that one wishes can be done, but can’t due to budget, resources, etc.
But that doesn’t make it hurt any less. We operate basically with one person-per-area, which means almost no redundancy. It’s a small staff so once we try to build staff redundancy everyone is doing 3 jobs. I’ve done what I can to reduce the issues – we’ve taken all of our servers virtual, we’ve been pushing the use of students to get more and more everyday work done, etc. But some things require full timers, and when all hell breaks loose, like it did yesterday (and bleeding into today), that means someone stays for 40 straight hours getting servers back up and running.
I know this. I know we could use more resources. I know that there are not any additional resources to be had. But that doesn’t mean I can sit here and not be immensely bothered by it.