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18th September
2009
written by kaiyen

For Airlines, Fees Become Lifelines – BusinessWeek.

What strikes me about this article is the percentages that revenue from fees for ancillary items – luggage surcharges, paying for blankets, etc – account for some airline’s total income.  It’s quite amazing.  Rynnair is 20%, and it outpaced overall revenue growth by a huge margin (35% revenue growth in ancillary items revenue, compared to 21% for overall).

I see paying for these things as just part of doing business now.  If I looked at them any other way I’d probably go insane from frustration.

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